ENABLING SMALL BUSINESS TO TAKE ACTION IN THE PURSUIT OF EXCELLENCE

DEFINE, CHALLENGE & CONQUER SMALL BUSINESS ISSUES WITH THE WORLD’S MOST SUCCESSFUL BUSINESS MINDS

Welcome to The
#1 small business podcast and
resource site.

My name is Mark Asquith and I'm a small business owner here in the UK.

With Excellence Expected I bring other small business owners & entrepreneurs action-led content from the world's finest experts, to help all of us overcome the challenges that we face "on the ground", every single day in business.

The more you expect from yourself, the more you WILL excel, enjoy.

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Exclusive action-led small business content to your inbox

adam-smith

Creating The Next Killer App – On Budget!

Expert guest: Adam Smith from Rawnet

It seems that almost every day we hear of the next killer app, a system or service that will revolutionise our lives and businesses. But for every Uber or Evernote, there are hundreds of others that fell by the wayside and failed to make the desired impact. If we have an idea that we think…

Play episode (00:34:52)
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dorie-clark

It’s Your Time to Break Through, with Dorie Clark

Expert guest: Dorie Clark

Having a great idea is one thing, but getting it out there and making sure it’s being heard by the intended audience is quite another. The tools that have allowed us to spread our ideas more easily have also made it more difficult to be heard. We’re all exposed to a torrent of media on…

Play episode (00:37:07)
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ben-dyer

The 3 Step Sales Secret

Expert guest: Ben Dyer from The National Enterprise Challenge

Business is entirely driven by sales. At the end of the day, if you are not selling something, you are not making money. However, not everyone is a natural-born sales person. You may lack confidence, have self-esteem issues, or be afraid that you will be turned down. But you have to learn to sell without…

Play episode (00:29:58)
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TimLangley

Forget Big Data – Do You Want Clients or Customers?

Expert guest: Tim Langley from CANDDi

How many people have visited your website? What pages do they visit? How often do they visit? What did they buy? Whether you are a big or small business – the data you collect about your website visitors is vital. In a world of big data, the power for you as a small business could…

Play episode (00:39:22)
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belleghem

The Future of Customer Service in a Digital World with Steven Van Belleghem

Expert guest: Steven Van Belleghem

The face of customer service is changing, and customer relationships are vital. The recent boom in transparency of information, social media, and use of “big” data have created high service levels from companies. So much so, that proactive customer service is now expected, not the exception.  Digital = customer first – without compromise! Programmed empathy…

Play episode (00:28:37)
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deborah-owen

You Can Raise Great Kids AND Run a Business

We all have heard the phrase: work/life balance. But in real life, it doesn’t work like that. You need to adjust the scales as necessary. Instead of balance, find harmony. How can you raise great kids when you are an entrepreneur or business owner? How do you know what you need to give to your family?…

Play episode (0:34:53)
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You're working too much

I burnt out and ruined a lot of good. You don't have to.

5 Twitter sins you ARE COMMITTING

Find out how to stop them today & gain back your Twitter credibility.

What They're Saying...

"Being interviewed on Excellence Expected sparked fresh ideas for me, best compliment I could give."

Kare Anderson, Emmy-winning former NBC reporter, author & Forbes / Huff Post columnist

Latest Small Business Articles

coffee-break-success-tips

3 Quick and Simple Coffee Break Tips to Help Grow Your Business

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DEFINE. The issue being challenged is to look beyond the accounts. In order to grow a business you need to have a strategy and clearly defined goal alongside a solid plan. CHALLENGE. You’ve probably heard the saying ‘To fail to plan is to plan to fail’ (attributed to Sir Winston Churchill) and all business-owners are…

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summer-holiday

Don’t Feel Bad About Taking A Holiday – 3 Cloud Computing Systems to Help Power Your Break

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A OnePoll survey conducted on behalf of Xero showed three quarters (76%) of small business owners and entrepreneurs have sacrificed their holidays to power through and keep their business running smoothly. But the truth is, even if we can’t take the fabled “complete break”, that doesn’t mean that we have to sacrifice time away. And, with…

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headphones1

Excellence Expected Named One of the Best Small Business Podcasts of 2015

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Wow, what a surprise and honour it is that, less than a year in to the show and Excellence Expected has been named one of the best small business podcasts of 2015.  Being named in a short list that includes Paul Boag, Chris Ducker & John Lee Dumas is a great, great honour and I attribute that to the superb…

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startup

Disruptive Business Idea? Don’t Keep It to Yourself, Tell Someone!

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Define It starts with a spark of inspiration. You see a gap in the market, an unmet need, a social problem that could be addressed with thought, innovation and hard work. Done right, it could really make a difference. Done fast, it could steal a march on potential competitors. Done in a controlled manner, and…

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uk-tech

How UK SMEs Can Use Technology to Reap Rewards of New Government

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Define Can UK SMEs use technology in order to make the most of what the Conservative government will offer these firms over the next five years? Challenge A number of small to medium enterprises (SMEs) across Britain rejoiced as it was announced the Conservative party will run for another five years as the Government of choice…

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finance

Bucking Bad Habits – Why Financial Planning Shouldn’t Be Reserved for Year-End

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Define Financial year-end is one of the most important points in a business’ financial calendar – providing a key opportunity to re-evaluate overheads, costs, turnover and profit, in line with industry economics and performance rates. But this shouldn’t be reserved to big blue-chip companies, it’s also essential that smaller businesses in the trade are in…

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